MONTHLY PACKAGES
Subscribe to a package for extra peace of mind. We offer the guarantee that we’ll be at your door within 3 working days with a 4-hour response for urgent remote triage.
Plus, we offer unused onsite or offsite time rolling over for a month. Call today to discuss which deal would best suit you.
THE PACKAGES
Occasional User
- £40 saving
- 4 hrs onsite / remote
- Additional hours £70 onsite / £70 remote
- £20 travel credit per month
- Billed in 1 hour increments
Regular User
- Saving over £90!
- 8 hrs onsite / remote
- Additional hours £70 onsite / £65 remote
- £40 travel credit per month
- Billed in 30 minute increments
Frequent User
- Saving over £230!
- 15 hrs onsite / remote
- Additional hours £65 onsite / £65 remote
- £80 travel credit per month
- Billed in 15 minute increments
Additional call-out charges apply at our usual rates
Minimum Call-out – 2 hrs
PRE-PAY / BOLT-ON BUNDLES
Saving Bundle
- 8 hrs onsite* / remote (telephone / screen share)**
- £532
Saving Bundle
- 20 hrs onsite* / remote (telephone / screen share)**
- £1260
* Minimum 2 hr visit
** billed at 30 minute intervals
Pre-pay bundle hours are valid for 3 months from date of purchase.
Discount applies to call out fees
Please Note
• All package or discounted hours apply within normal working hours (8am – 8pm).
• Cancellations must be 24hrs in advance or minimum deductions (2hr +Call-out fee) apply.
• Travel Credits: Monthly travel credits apply directly toward our standard call-out charges (£40 for 0–20 miles / £60 for 20–40 miles / £80 for 40+ miles from BH7). Any remaining travel balance is billed on invoice. Travel credits do not roll over. Any excess travel charge is billed at the standard rate.
Full Terms of Service: Rollover Hours & Usage Accounting can be viewed here.